Feedback from previous guests about their experience.
82%
liked the hotel and would stay again
8.2/10
Great
Rooms
8.2
Location
9.0
Service
9.0
Dining
7.3
Guest reviews
8.2/10
based on 6 reviews
8.0
8.0/10 based on 4252 reviews
Elizabeth
United States,
December
2023
8.2/10
The hotel is nestled in a lovely quiet area underneath the arches, very close to the Western city center and just a stone's throw away from the park. The rooms offer basic facilities and boast comfy beds, making for a cozy stay. While the service at the reception desk was top-notch, the dining options were not included, and the price may not align perfectly with the value provided.
Rooms
8.0
The rooms come with basic facilities and comfy beds, ensuring a restful stay.
Service
9.0
The service at the reception desk was exceptional, providing a warm and welcoming atmosphere.
Location
9.0
The hotel's location is impeccable, nestled under the arches in a serene area, making it convenient to explore the Western city center and enjoy the nearby park.
Dining
7.0
The dining experience offers plenty of options with local fresh products, although not included in the price.
Facilities
8.0
The hotel boasts impressive facilities to enhance your stay and cater to your needs.
Linda
United States,
November
2023
8.2/10
My stay at the hotel was wonderful. The central location made it easy to explore Berlin, the rooms were cozy, and the service was outstanding. However, the dining options were not included in the stay, which was a bit of a downside. Overall, a great value for money.
Rooms
8.0
The rooms were basic but had all the necessary facilities and the beds were really comfy.
Service
9.0
The service at the reception desk was top-notch. The staff was friendly and always willing to help.
Location
9.0
The hotel is conveniently located close to a subway station, making it easy to get around Berlin. It's also near the central station, which is very convenient.
Dining
7.0
The dining options were not included in the stay, but there were many great restaurants nearby where I could enjoy my meals.
Facilities
8.0
The hotel had all the necessary facilities for a comfortable stay. Everything was well-maintained and in good condition.
Adam
United States,
July
2023
8.6/10
I absolutely loved my stay at this hotel! The location is superb, nestled underneath the arches in a nice quiet area, and very close to the S-bahn station. The rooms are cozy and come with all the basic facilities you need for a comfortable stay. The service at the reception desk was top-notch, making me feel welcome from the moment I arrived. While the dining options were not included, the homemade jams were a delightful touch. The facilities were well-maintained, adding to the overall pleasant experience.
Rooms
9.0
The rooms were comfy, providing me with a great night's sleep. It felt like a home away from home.
Service
9.0
The service at the reception desk was outstanding, with the staff going above and beyond to assist me during my stay.
Location
9.0
The hotel's location underneath the arches in a nice quiet area was perfect for a peaceful getaway. Being close to the S-bahn station made getting around very convenient.
Dining
8.0
While the dining options were not included, the homemade jams added a touch of homemade goodness to my breakfast.
Facilities
8.0
The facilities were well-maintained and contributed to a pleasant overall stay. Everything was clean and in good order.
Grace
United States,
May
2023
8.2/10
I had a wonderful stay at this hotel. The rooms were clean and comfortable with cozy beds, the service at the reception desk was top-notch, the location was convenient being very close to the S-Bahn station, and the dining experience offered delicious Thai food. Although there were many dining options nearby, the hotel itself did not include dining services. The facilities were basic but met my needs perfectly.
Rooms
8.0
The rooms were equipped with basic facilities and had comfy beds.
Service
9.0
The service at the reception desk was excellent and very welcoming.
Location
9.0
The hotel's location underneath the arches was charming and very close to the S-Bahn station.
Dining
8.0
The Thai food at the hotel was delicious although other dining options were not included.
Facilities
7.0
The hotel provided all the necessary basic facilities for a comfortable stay.
Willis
United States,
May
2023
8.2/10
I have to say, this hotel was a mixed bag. On one hand, the room was clean and the bed was super comfy, but on the other hand, the price was a bit on the high side. The reception service was top-notch - they were so helpful and welcoming. The location, being right underneath the arches in central Berlin, was just perfect! However, the dining options were a bit limited, which was a shame. Overall, a decent stay with some highlights and drawbacks.
Rooms
8.0
The room had basic facilities but was quite comfortable with a cozy bed.
Service
9.0
The service at the reception desk was excellent. The staff was friendly and accommodating.
Location
9.0
The location underneath the arches in central Berlin was ideal for exploring the city.
Dining
7.0
Although the dining options were not included and a bit limited, the traditional dishes offered were tasty.
Facilities
The hotel had all the necessary facilities for a comfortable stay.
Randy
United States,
April
2023
8.0/10
I had a pleasant stay at the hotel. The rooms were clean and had basic facilities, the service at the reception desk was top-notch, the location was convenient being close to the S-bahn station, and the dining experience with homemade bread was a nice touch. However, the price could be more competitive, and some facilities were lacking.
Rooms
8.0
The rooms were basic but comfy with all the necessary facilities.
Service
9.0
The service at the reception desk was exceptional, and the staff was very friendly.
Location
9.0
The hotel's location underneath the arches, opposite the S-bahn station, was convenient for exploring the area and relatively close to the zoo.
Dining
7.0
The dining options were good with homemade bread, but not all meals were included in the stay.
Facilities
7.0
While the hotel had some nice amenities, there were a few facilities that could be improved.
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